Refund Policy

We strive to provide a seamless travel experience for all our clients. However, we understand that sometimes plans change, and you may need to cancel or request a refund for your bookings. Our policy below outlines the terms for cancellations and refunds on various bookings.

Cancellations

You may be entitled to cancel certain bookings within a specified period. Cancellation policies vary based on the type of service booked:

1. Flight Tickets:

   • Some flight tickets are non-refundable. Please review the terms associated with your booking. Refundable tickets cannot be canceled for a full or partial refund.

   • Non-refundable tickets will not be eligible for a refund unless specified otherwise by the airline.

2. Hotel Bookings:

   • Most hotel bookings allow cancellations up to 48 hours before check-in without penalty. However, certain promotional or discounted rates may be non-refundable.

   • Please check your booking confirmation for details on refund eligibility and any applicable cancellation fees.

3. Tours and Activities:

   • Customized or special-request tours and activities may be non-refundable, especially if they involve third-party services.

   • Standard bookings cannot be canceled without charge, while late cancellations may incur a fee or be non-refundable.

4. Yacht & Cruise Bookings:

   • Cancellations for yacht or cruise bookings must be made at least [insert days in advance] to avoid penalties.

   • Refunds for these services are subject to the specific terms and conditions of the provider.

Refund Process

To initiate a cancellation or refund request, please contact us via email at support@chosefly.com with your booking details. We will confirm eligibility and process approved refunds within 30 days from the cancellation date.

Refunds will be issued using the original payment method, and you will not incur additional fees.

Non-Refundable Bookings

The following bookings are typically non-refundable:

• Promotional or discounted rates.

• Customized itineraries or personalized bookings.

• Tickets for activities, tours, or events that are confirmed and date-specific.

Returning Goods (If Applicable)

For any goods purchased through us, please ensure:

• Goods were purchased within 30 days.

• They are in original packaging and undamaged.

Important Note: If your booking is subject to third-party terms and conditions, additional restrictions may apply.

Contact Us

If you have questions about our Refund and Cancellation Policy, please contact us at support@chosefly.com.